Maddens Lawyers is advancing claims for compensation on behalf of travellers who booked a tour with Top Deck Tours Pty Ltd and have been unable to obtain a refund of the full amount they have paid.
Due to COVID-19, Top Deck Tours has suspended all tours up until 31 August 2020.
In April 2020 Top Deck Tours announced retrospective changes to its booking terms and conditions and cancellation policy. Under the retrospective changes it is likely that many travellers will be worse off when compared to the terms and conditions that were in place at the time of their booking.
Maddens Lawyers is investigating potential breaches of contract and the Australian Consumer Law by Top Deck Tours.
If you have purchased or paid a deposit for a tour with Top Deck Tours that has been impacted by COVID-19 travel restrictions, you are encouraged to register your interest below.
Maddens Lawyers has successfully obtained full refunds for dozens of impacted travellers and will continue to advocate on behalf of those impacted by Top Deck Tours’ conduct.
Our Frequently Asked Questions resource provides answers to the questions most commonly asked. If you still have queries, feel free to contact us via email@example.com and we will respond as soon as possible.